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Melayani Customer Service OmahGadget || IndoGSM

Mohamad Adriansah

28 Mar, 2022

A.Pendahuluan
a.pengertian
pelayanan(customer service)secara umum adalah setiap kegiatan yang di peruntuk atau di tujukan untuk memberikan kepuasan kepada pelanggan,melalui pelayanan ini keinginan dan kebutuhan pelangan dapat terpenuhi

b.latar belakang
supaya nanti terbiasa melayani pelanggan saat bekerja nanti

B.Maksud Dan Tujuan
melayani costumer service di OmahGadget

C.Batasan Dan Ruang Lingkup Pekerjaan
melayani custumer service

D.Target Dan Hasil Yang Diharapkan
ingin terbiasa melayani dan tidak kaku lagi saat melayani pelanggan

E.Alat Dan Bahan
nota
pena

F.Target Waktu
08.00-19.00

G.Tahapan Pelaksanaan
menanyakan masalah pada hp customer service.
menulis nota dan memberikan nota ke custumer service guna untuk bukti saat pengambilan hp yang di service

H.Temuan Masalah Serta Cara Penyelesaian Masalahnya
masih kaku saat berbicara karna ada bahasa yang belum saya pahami serta masih kaku saat berbicara

I.Kesimpulan
dengan adanya pengalaman melayani customer service ini akan mempermudahkan nanti saat kita bekerja di suatu toko ataupun yang lainya

J.Referensi

Mohamad Adriansah

Mohamad Adriansah

Perkenalkan Nama Saya Mohamad Adriansah,Biasa Dipanggil Ryan Saya Lahir Dan Besar Di Kota Palembang

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